The Board of Directors has established the Corporate Governance Policy for the Company in order to promote confidence and support from shareholders, regulatory bodies, customers, general public, and society by operating as an ethical and responsible business entity.
 
The company’s Corporate Governance Policy has 7 main components as follows:
 

  1. Roles and Responsibilities of the Board of Directors
  2. Ensuring effectiveness of the Board
  3. Ensuring effective management
  4. Nurturing responsible business practices
  5. Strengthening of internal control and risk management practices
  6. Ensuring disclosures and maintenance of financial integrity
  7. Ensure Engagement and Communication with Shareholders

 

          Thaisri Insurance PLC emphasizes good corporate governance principles by requiring the directors, executives, and employees of the company to perform their duties efficiently, transparent, and verifiable. Any business decisions must be upon highest interests of customers, the Company, and company’s stockholders. Any actions that lead conflict of interest must be avoided. Employees at all levels must adhere to following principles:
 

  • Honesty: The Company adhere to honesty as an importance foundation for business development with sustainability and stability.
  • Justice: The Company treats business-related parties with transparency and fairness.
  • Responsibility to Stakeholders: The Company aims to run business with responsibility to stakeholders by providing taking care of benefits, protection, and remedy of damages from business operations, as well as to strengthen good relationship with stakeholders.

 
Therefore, to follow the Corporate Governance, fairness, and transparency, the Company has a Conflict of Interest Policy for all company employees to follow as below;
 
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ThaiSri Insurance PLC values and promotes responsible and fair customer service and aims:

  1. To encourage customer’s confidence that the Company has a fair and honest service.
  2. To provide customers with appropriate and clear guidance.
  3. To provide customers with fair and reasonable insurance products and services in terms of price and terms.
  4. To provide customers with convenient service and proper care.
  5. For the Company to help customers to understand their rights and duties.

Therefore, the Company has set a Fair dealing with customers policy to cover all 9 end-to-end customer service processes:

 
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1. Principle and Objective
 
     Thaisri Insurance Public Company Limited conduct its business with transparency and fairness in alignment with Corporate Governance to create confidence among all stakeholders. The Company recognizes and prioritizes anti-fraud, bribery and corruption in all forms, both directly and indirectly. Therefore, the Company has established anti-fraud and corruption policy in written to be clear guidelines. The Company requires the directors, executives, employees of the Company and its partners to strictly adhere to the following:
 
2. Definition
 
     “Fraud” means the act or omission to act of fraud in order to gain unlawful benefits, regardless of whether the beneficiary of the fraud is a fraudulent person or any other involved person.
“Corruption” means misuse of authority to exploit for themselves or others, or bribery of any form by offering, promising, giving, pledging, claiming, or receiving money, property, or other unsuitable benefits to government officers, government sectors, private sectors, or responsible person either in direct or indirect action so that such person could proceed or disregard his/her function in order to acquire, retain or achieve any improper benefits in business transaction.
 
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1.Introduction
 
Thaisri Insurance PLC (“Company”) takes its corporate responsibilities very seriously, and as such, and transparent in its business dealings in a socially responsible manner and to those standards expected of a regulated company. In order to maintain transparency and accountability. The Company has a Whistle Blowing Policy (“Policy”) implemented a formalised mechanism in order to enable employees and / or other relevant individuals to voice concerns in a responsible and effective manner.
 
Whistleblowing is the term used to describe the process of highlighting or raising formal concerns regarding actions or an activity by a company that an individual believes to be wrongdoing.
 
2.Purpose
 
The purpose of this policy is to provide clear guidance to company’s employees regarding approach and framework for handling allegations of policy. In particular the policy is designed to:
   2.1 Encourage all employees to report any suspected wrongdoing as soon as possible in the knowledge that concerns will be taken seriously and fully investigated with absolute confidentiality.
   2.2 Provide employees with guidance on how to raise concerns and to whom.
   2.3 Provide reassurance to the executive and/or employee who made the report will not be penalized if his or her suspicions were communicated in good faith, even if they turn out to be mistaken.
 
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     According to insurance business is subject to regulatory oversight and must be licensed to operate a business by agency required by law only. The current agency is Office of Insurance Commission (OIC). The insurance companies must follow laws, regulations, code of conduct, and performance standards set by such agency, of which are plenty and complex that potentially causing business operators to improper implement of the prescribed rules. The improper practice would pose a risk to the business, and incur both civil and criminal liability to the company, as well as its executives and employees.
 
     Due to the insurance business is rely on credibility and trust from general public, effective compliance procedures and policies are essential to ensure that the company, executives, and employees operate comply with laws, regulations, code of conduct, and performance standards set by official agency. Thus, the company has arranged Business Code of Conduct as guideline and standard for executives and employees to follow properly.
 
Read more
 

ThaiSri Insurance Public Company Limited is committed to conducting business with fairness, transparency, accountability to stakeholders under good corporate governance principles and creating value for the company appropriately in the long run. And in accordance with the announcement of the Office of Insurance Commission on Good Corporate Governance of the Non-Life Insurance Company, 2019. The Board of Directors Meeting No.2/2019 on April 3, 2019 resolved to approve “Good Corporate Governance Framework” for the Board of Directors to use as a guideline for effective control, supervision, and continued monitoring of the Company’s operations.

Objective
In order to create value for the business sustainably and create confidence for the various groups of people involved, including shareholders, customers, agencies that control the insurance business, etc. The company must have good operating results under different impacts In the long term, with ethics, respecting rights and responsibilities to shareholders and stakeholders, creating benefits for society and being able to adjust The factors under the changes.

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At present business operation trends to use more outsourcing service for cost reduction and agility increasing.
Therefore Thaisri Insurance Public Company Limited (“the company”) makes the Outsourcing Policy to support our operation and get a benefit from outsourcing expertise as follows:

Read more

Compliance
Corporate Governance Policy

          The Board of Directors has established the Corporate Governance Policy for the Company in order to promote confidence and support from shareholders, regulatory bodies, customers, general public, and society by operating as an ethical and responsible business entity.
 
The company’s Corporate Governance Policy has 7 main components as follows:
 

  1. Roles and Responsibilities of the Board of Directors
  2. Ensuring effectiveness of the Board
  3. Ensuring effective management
  4. Nurturing responsible business practices
  5. Strengthening of internal control and risk management practices
  6. Ensuring disclosures and maintenance of financial integrity
  7. Ensure Engagement and Communication with Shareholders

 

Conflict of Interest Policy

          Thaisri Insurance PLC emphasizes good corporate governance principles by requiring the directors, executives, and employees of the company to perform their duties efficiently, transparent, and verifiable. Any business decisions must be upon highest interests of customers, the Company, and company’s stockholders. Any actions that lead conflict of interest must be avoided. Employees at all levels […]

          Thaisri Insurance PLC emphasizes good corporate governance principles by requiring the directors, executives, and employees of the company to perform their duties efficiently, transparent, and verifiable. Any business decisions must be upon highest interests of customers, the Company, and company’s stockholders. Any actions that lead conflict of interest must be avoided. Employees at all levels must adhere to following principles:
 

  • Honesty: The Company adhere to honesty as an importance foundation for business development with sustainability and stability.
  • Justice: The Company treats business-related parties with transparency and fairness.
  • Responsibility to Stakeholders: The Company aims to run business with responsibility to stakeholders by providing taking care of benefits, protection, and remedy of damages from business operations, as well as to strengthen good relationship with stakeholders.

 
Therefore, to follow the Corporate Governance, fairness, and transparency, the Company has a Conflict of Interest Policy for all company employees to follow as below;
 
Read more

Fair dealing with Customers policy

ThaiSri Insurance PLC values and promotes responsible and fair customer service and aims:

  1. To encourage customer’s confidence that the Company has a fair and honest service.
  2. To provide customers with appropriate and clear guidance.
  3. To provide customers with fair and reasonable insurance products and services in terms of price and terms.
  4. To provide customers with convenient service and proper care.
  5. For the Company to help customers to understand their rights and duties.

Therefore, the Company has set a Fair dealing with customers policy to cover all 9 end-to-end customer service processes:

 
Read more
 

Anti-fraud and Corruption Policy

1. Principle and Objective
 
     Thaisri Insurance Public Company Limited conduct its business with transparency and fairness in alignment with Corporate Governance to create confidence among all stakeholders. The Company recognizes and prioritizes anti-fraud, bribery and corruption in all forms, both directly and indirectly. Therefore, the Company has established anti-fraud and corruption policy in written to be clear guidelines. The Company requires the directors, executives, employees of the Company and its partners to strictly adhere to the following:
 
2. Definition
 
     “Fraud” means the act or omission to act of fraud in order to gain unlawful benefits, regardless of whether the beneficiary of the fraud is a fraudulent person or any other involved person.
“Corruption” means misuse of authority to exploit for themselves or others, or bribery of any form by offering, promising, giving, pledging, claiming, or receiving money, property, or other unsuitable benefits to government officers, government sectors, private sectors, or responsible person either in direct or indirect action so that such person could proceed or disregard his/her function in order to acquire, retain or achieve any improper benefits in business transaction.
 
Read more
 

Whistle Blowing Policy

1.Introduction
 
Thaisri Insurance PLC (“Company”) takes its corporate responsibilities very seriously, and as such, and transparent in its business dealings in a socially responsible manner and to those standards expected of a regulated company. In order to maintain transparency and accountability. The Company has a Whistle Blowing Policy (“Policy”) implemented a formalised mechanism in order to enable employees and / or other relevant individuals to voice concerns in a responsible and effective manner.
 
Whistleblowing is the term used to describe the process of highlighting or raising formal concerns regarding actions or an activity by a company that an individual believes to be wrongdoing.
 
2.Purpose
 
The purpose of this policy is to provide clear guidance to company’s employees regarding approach and framework for handling allegations of policy. In particular the policy is designed to:
   2.1 Encourage all employees to report any suspected wrongdoing as soon as possible in the knowledge that concerns will be taken seriously and fully investigated with absolute confidentiality.
   2.2 Provide employees with guidance on how to raise concerns and to whom.
   2.3 Provide reassurance to the executive and/or employee who made the report will not be penalized if his or her suspicions were communicated in good faith, even if they turn out to be mistaken.
 
Read more
 

Code of Conduct

     According to insurance business is subject to regulatory oversight and must be licensed to operate a business by agency required by law only. The current agency is Office of Insurance Commission (OIC). The insurance companies must follow laws, regulations, code of conduct, and performance standards set by such agency, of which are plenty and complex that potentially causing business operators to improper implement of the prescribed rules. The improper practice would pose a risk to the business, and incur both civil and criminal liability to the company, as well as its executives and employees.
 
     Due to the insurance business is rely on credibility and trust from general public, effective compliance procedures and policies are essential to ensure that the company, executives, and employees operate comply with laws, regulations, code of conduct, and performance standards set by official agency. Thus, the company has arranged Business Code of Conduct as guideline and standard for executives and employees to follow properly.
 
Read more
 

Good corporate governance framework

ThaiSri Insurance Public Company Limited is committed to conducting business with fairness, transparency, accountability to stakeholders under good corporate governance principles and creating value for the company appropriately in the long run. And in accordance with the announcement of the Office of Insurance Commission on Good Corporate Governance of the Non-Life Insurance Company, 2019. The Board of Directors Meeting No.2/2019 on April 3, 2019 resolved to approve “Good Corporate Governance Framework” for the Board of Directors to use as a guideline for effective control, supervision, and continued monitoring of the Company’s operations.

Objective
In order to create value for the business sustainably and create confidence for the various groups of people involved, including shareholders, customers, agencies that control the insurance business, etc. The company must have good operating results under different impacts In the long term, with ethics, respecting rights and responsibilities to shareholders and stakeholders, creating benefits for society and being able to adjust The factors under the changes.

Read More

Outsourcing Policy

At present business operation trends to use more outsourcing service for cost reduction and agility increasing.
Therefore Thaisri Insurance Public Company Limited (“the company”) makes the Outsourcing Policy to support our operation and get a benefit from outsourcing expertise as follows:

Read more